App Support – Susie's Babysitting
Need help with the Susie’s Babysitting app? We're here to help!
How do I download Susie's app?
💌 Need Help? Contact Us Anytime
If you have any questions or experience any issues with the app, we're here to support you.
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📧 Email (general inquiries): info@susies.cz
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🛠️ Email (technical support): app-support@susies.cz
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📞 Phone (urgent matters only): +420 607 444 012 (Susie)
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📝 Contact form: www.susies.cz/contact
We typically respond within 24 hours on weekdays.
FAQ
How do I book a babysitter?
How do I book a babysitter?
Download the app and create a free account. You can browse available babysitters, choose your preferred time, and book in just a few taps.
How do I pay?
How do I pay?
Payments are made securely through the app via credit or debit card (Stripe or PayPal). No cash needed.
Can I cancel or reschedule?
Can I cancel or reschedule?
Yes — cancellations and changes can be made directly in the app. Please see our full cancellation policy.
Who are the babysitters?
Who are the babysitters?
All babysitters are background-checked, insured, multilingual, and personally interviewed. See how we choose our sitter and our current team here.
Links to Important Pages:
- Cancellation Policy
- Link to download app (iOS & Android) - COMING SOON
We're a small but passionate team based in Czechia. If something isn't working or you have questions, don't hesitate to reach out — we truly care!