Frequently asked questions

1. How do you check your babysitters?

All Susie's babysitters have to pass through the screening process:

1. Pass through Susie's careful selection, followed by personal interview and trial in childcare. Only those babysitters in whose care Susie would feel good about putting her own children in do pass through this step.

2. Then a new babysitter has to give at least two reference contact where they worked with children before and Susie always check their validity.

3. Susie checks each new babyistters ID and their criminal record that is clear.

4. Susie then repeatedly keeps checking her babysitters performance through parent's feedback. If a babysitter doesn't stand up by Susie's standards,  the cooperation with her is ended 

2. Are your babysitters insured?

Yes, we have liability insurance with Generali Česká Pojišťovna which covers your children health and any accidental damage in your home in the time of babysitting in your home.

3. How do I pay?

For babysitting

  • DEBIT/ CREDIT CARD: You can either book and pay directly on our Reservio booking page with your debit/credit card.


  • INVOICE WITH QR CODE for quick and easy bank transfer within Czech banks 



  • CASH - for example for your last minute bookings or for any additional hours used on the day

For other services

  • For Long-term Nanny Placement, or Night Nanny or Montessori Play sessions, you will get an invoice from us to pay by bank transfer (with QR code, Paypal or Revolut option) unless otherwise agreed.

4. Is there a minimum time for which I can book babysitter?

Yes. The minimum booking is always for 3 hours. 

5. Will I have to pay a taxi for the babysitter?

If the babysitter leaves your place after 22:00, we kindly ask to pay the taxi (or order her Uber or Bolt etc. from your phone) to her home, unless she has own car (at that point she will charge you only for the cost of her petrol used).